Two Apps Under The Genting Name
For Genting Casino Reading there are actually two separate apps that carry the Genting branding, and they do different jobs. The one that links directly to the Reading venue is called the My Genting rewards app. That is the app that looks after loyalty points, local offers and basic venue information. The other product, the Genting Casino real-money app, is a standalone online casino for mobile play. It has nothing to do with which physical club you visit. Knowing which one you need before you open any app store saves a bit of confusion.
My Genting is free to download, runs on both iOS and Android, and is the app that Genting Casinos UK pushes for all of its land-based venues, including Genting Casino Reading. In contrast, the real-money Genting Casino app is operated by SKILL ON NET LTD as a separate online casino, and it is not tied to the Reading property specifically.
Downloading My Genting
On iOS
To get the My Genting app on an iPhone or iPad, do the following:
- Open the App Store and tap on the Search tab.
- Type “My Genting” into the search bar and start the search.
- Look for the official listing that shows Genting Casinos UK as the publisher.
- Tap “Get”, then confirm the download with Face ID, Touch ID or your Apple ID password.
- When the installation is complete, tap “Open”.
- Sign in with your existing Genting account, or create a new one in a couple of steps.
- Inside the app, choose Genting Casino Reading as your local venue so Reading-specific content appears.
On Android
On Android phones or tablets the process feels similar, but through Google Play:
- Open Google Play and type “My Genting” into the search field.
- From the results, select the official Genting Casinos UK app.
- Tap “Install” and wait for the download and setup to finish.
- Launch the app from your home screen or app drawer.
- Log in with your Genting details, or register a new account if you have not done it before.
- Head into the app settings and set Genting Casino Reading as your preferred venue.
A quick practical suggestion here: setting up any loyalty app for the first time is smoother if you do it at home on Wi‑Fi, rather than trying to complete registration on the gaming floor. It avoids timeouts, patchy signal and that slightly awkward pause during a visit.
What The My Genting App Does For Reading Players
Once your account is linked to the Reading venue, the My Genting app starts to feel useful for everyday casino visits, not just as another icon on your phone. Your loyalty points update in real time, so you are not walking over to a terminal just to check a balance. The Offers section pulls in what is live for your account tier, including any app download perks or venue promotions that you can redeem on gaming, food or drinks on your next trip.
The What’s On area is tailored to Genting Casino Reading, not to the rest of the estate. That means you can check upcoming poker nights, special events or entertainment before deciding when to go. For a lot of regulars, that one feature is enough reason to keep the app installed.
Here is a quick look at the core sections in the My Genting app once Reading is set as your venue:
| App Section | What It Does |
|---|
| Points | Shows live loyalty point balance from visits to Reading |
| Offers | Lists current promotions and redemptions for your account |
| What’s On | Details upcoming events at Genting Casino Reading |
| Top Up | Lets you add funds to your account balance from within the app |
| Messages | Sends account notifications and venue-related updates |
| Account Details | Stores personal info, contact options and notification settings |
Top Up is particularly handy on busy nights. You can add credit without joining a queue at a terminal or waiting for staff, which keeps you on the gaming floor instead of at a machine. Account Details is more functional, covering your name, contact preferences and how you receive alerts from Genting.
The Separate Real-Money Casino App
The Genting Casino real-money app sits alongside My Genting but is very much its own product. It is downloaded separately and is designed as a full online casino for mobile, not as a companion app for the Reading club. Players use it to play slots and table games on their phone in between trips to the venue, or simply from home, using the same device they use for other apps.
Installing on iOS
To install the real-money Genting Casino app on iOS:
- Open the App Store and search for “Genting Casino”.
- Find the correct listing, tap “Get” and confirm with your Apple ID or biometric security.
- Once the app finishes installing, tap to open it.
- Create an account or log in if you already have one.
- Go to the Deposit section and add funds with your preferred payment method.
- Browse the game lobby and choose something to play.
Installing on Android
On Android devices the steps are familiar but handled through Google Play:
- Open Google Play and type “Genting Casino” into the search box.
- Pick the official app from the search results.
- Tap “Install” and let the download complete.
- Start the app from your home screen or app drawer.
- Sign in with your existing details or go through the registration screens.
- Head to Deposit, choose a payment method and fund your balance.
- Open the lobby and select a game.
If you need help with the real-money casino app itself, the support contact in the app store listing is [email protected]. That channel deals with questions about deposits, withdrawals, account access and similar issues on the online product.
